Every product is custom-made and crafted to order, ensuring a unique and high-quality item just for you. Because of this, we do not accept returns or refunds once an order has been placed.
Order Cancellations:
- Orders may be canceled within 24 hours after purchase with proof of purchase provided.
- After 24 hours, orders cannot be canceled as production will have already begun.
Damaged or Defective Items:
We take pride in the quality of our products! If you receive an item that is broken, defective, or has any issues, please contact us immediately, and we will do our best to assist you.
Privacy Policy
At Edge RayJer Design, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or contact us.
2. How We Use Your Information
Your information is used to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send updates and promotions (if you opt in)
We do not sell, rent, or share your personal information with third parties, except when required to process payments or comply with legal obligations.
3. Security Measures
We take security seriously and use encryption and secure payment methods to protect your data. While we strive to safeguard your information, no online transaction is completely risk-free, so please use secure practices when shopping online.
4. Your Choices & Rights
You have the right to:
- Request access to the personal data we hold
- Update or correct your information
- Opt out of promotional emails at any time
5. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on our website to keep you informed.
For questions or concerns about your privacy, please contact us at jrb@edgerayjerdesign.pro.
